Have other questions?
Answers to our most frequently asked questions. If you can't find what you're looking for, our team is here to help.
Patient Contact
Contact our medical team
Do you have questions about your medical situation or the Diagdoor second opinion process?
Our medical team is here to guide and support you every step of the way.
You can contact us directly using this form. We will get back to you as soon as possible.
Is Diagdoor right for my situation?
Whether you need to confirm an important medical decision or clear up any doubts, Diagdoor provides you with a clear answer. Our expertise covers specialized fields such as women's health, cardiology, urology, and sports surgery.
To learn more, check out the When should you request a second opinion?
How much does a second opinion cost on Diagdoor?
Our service is covered by most of our partner health insurance providers, allowing you to get your opinion without any upfront costs. If your provider is not yet a partner, a flat fee applies for the entire service.
To learn more, visit our How does it work?
How do I know if my health insurance covers Diagdoor?
Eligibility is verified directly when you sign up on our platform. Our partner health insurance providers have integrated Diagdoor to offer this service to their members with no upfront costs.
What if I have trouble submitting my documents?
You are not alone: a medical team will personally assist you in organizing your documents and ensuring your file is ready for expert review.
How long will it take to receive my opinion?
Once you submit your request, our medical team will call you within 48 hours to review your file and insurance coverage together. You will then receive your final medical opinion within 7 business days.
Can I ask questions after receiving my report?
Yes. Our goal is to provide you with a clear understanding of your situation. Our medical team is available to ensure you understand every aspect of the report.