How it works

A specialized second opinion,
accessible without the red tape

Submit your file online, have it analyzed by a specialist, and receive an opinion in less than 7 days.

A second medical opinion provides a fresh expert perspective on your diagnosis or treatment plan.

Learn more about the benefits of a second opinion

How does a second medical opinion work on Diagdoor?

A simple, secure, and entirely online process to obtain a specialist opinion in just a few days.

Create your account

Create your personal account on our secure platform.

Provide your health insurance details. We will check if your request is covered.

Submit your file

Explain your situation and describe your condition.

Upload your medical documents: reports, test results, medical imaging, and lab analyses.

Our medical team will review your file and contact you within 48 hours.

Choose your expert

Consult with specialists in your condition.

If necessary, our medical team will refer you to the most appropriate specialist.

Receive your report within 7 business days

A specialist reviews your file in detail. Your medical report will be available in your secure portal.

This medical opinion is intended to complement the advice of your own doctor.

Simple, covered care

We verify your eligibility as soon as you create your account. If your insurance provider is a partner, your care is fully covered. Otherwise, payment is made securely and directly through your patient portal.

Are you a health insurance provider?

Help your members navigate their care journey.

Partner health insurance

$0 upfront

We bill your health insurance provider directly. No upfront costs, no paperwork for you.

Direct payment

Accessible to everyone

Is your health insurance provider not yet a partner, or do you live abroad? Pay securely directly from your patient portal.

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The Diagdoor platform in pictures

Frequently asked questions

Is Diagdoor right for my situation?

Whether you need to confirm an important medical decision or clear up any doubts, Diagdoor provides you with a clear answer. Our expertise covers specialized fields such as women's health, cardiology, urology, and sports surgery.

To learn more, check out the When should you request a second opinion?

How much does a second opinion cost on Diagdoor?

Our service is covered by most of our partner health insurance providers, allowing you to get your opinion without any upfront costs. If your provider is not yet a partner, a flat fee applies for the entire service.

To learn more, visit our How does it work?

How do I know if my health insurance covers Diagdoor?

Eligibility is verified directly when you sign up on our platform. Our partner health insurance providers have integrated Diagdoor to offer this service to their members with no upfront costs.

Create my account

What if I have trouble submitting my documents?

You are not alone: a medical team will personally assist you in organizing your documents and ensuring your file is ready for expert review.

How long will it take to receive my opinion?

Once you submit your request, our medical team will call you within 48 hours to review your file and insurance coverage together. You will then receive your final medical opinion within 7 business days.

Can I ask questions after receiving my report?

Yes. Our goal is to provide you with a clear understanding of your situation. Our medical team is available to ensure you understand every aspect of the report.

View all frequently asked questions